Our aim is to provide you with a professional and confidential service that delivers the highest possible standards. However, there may be a occasions where you feel this has not been achieved and should you wish to make a complaint about any aspect of the service we provide to you, you can do this by writing to info@medisurancehealth.co.uk or by telephoning us on 020 3866 7007 where we will try to resolve your concern at the earliest time possible 

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you can not settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

Medisurance Ltd is an appointed representative of Benefits U Limited which is authorised and regulated by the Financial Conduct Authority.

Medisurance Ltd, 501 Centennial Park, Centennial Avenue, Elstree, Hertfordshire, WD6 3FG

Registered in England & Wales no.10149631

The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK